Pass The Ammo

Regarding my dispute, recently, I have to say that dealing with Andrew at Joeken was excellent.

“Say what you mean, mean what you say, and tell it like it is” - Texas Ranger Motto

It’s also a motto of mine, and I think Andrew was definetly a straight shooter. I just want any readers to know, that whatever I said about Joeken in the past, I am now officially taking back. Yup, I never said a thing.

Andrew just sent me this letter, and I want you all to read it.

Dear Mr. Coleman,

I have just gotten off the phone with Joe and he has been instructed to contact you with the tracking number for your check tomorrow afternoon. I just wanted to let you know how embarrassed I am for the actions that took place.

I spent a few minutes reading over your web page (nice site by the way) and you appear to be a decent guy. That leaves me with one conclusion… something had to have been done to provoke you to that extreme. I can’t account for much of JoeKen Firearms in the past. I have spent the last 4 years in the Army serving in a Military Police BN. Two of those years were separate overseas deployments.

Well anyway to make a long story short me and another friend helped start JKF after I returned from Iraq and separated from the Military. I am trying to do everything in my power to turn around the reputation created by my predecessors and I was pretty frustrated tonight when Joe contacted me from the shop.

I saw you kept your word and removed the site immediately after our conversation and now its my turn to do my part. In the future if you ever decide to give us a 2nd chance to supply you with a firearm contact me directly and I will make sure you are taken care of for this incident. Check out that new m-4 style carbine we carry its my personal wet dream. Its basically built on a Bushmaster lower with the exeption of higher quality parts.

I also wish the best of luck to your family that’s serving in the military right now. I have a lot of respect for the people out there that support our troops as well. I am from the liberal state of MD so we never really had a warm reception when we hit the states. But some things never change on that end. I will get my satisfaction with 4 more years of Bush!!! Well I am going to get going now and finally sit back and enjoy a beer.

Thanks Andrew! On that note, I am popping open a nice cold Coors’ 24 (republican, baby). Thanks Andrew, sorry to put you through all that. Give Joe a nuclear weggie for me.

Update »

My response letter to Andrew.

Wow! Thanks Andrew,

You really were a relief to talk to. I just gained alot of respect for you, for several reasons (MP, served in Iraq, you’ve been humble, and you’ve been straight with me) , and I have posted your letter and a good word for you, to all my readers. Friends that I showed your letter to have already said that their respect/confidence for you and the company has just skyrocketed.

I really hated to do that, but it seemed as the it was the only way I could get any attention. If I would have known you were the main man, I would have come to you along time ago. I had this idea that Joe was in charge, and that I had nowhere else to turn.

I’m sorry I even had to put it up, and it’s long gone for sure. But I do agree that you guys offer the best prices I’ve seen around. And I hope to do business again with you in the future.

Take care, and best of luck to you on shaping things up with the company.